Outbound agents schedule meetings or appointments between the customer or lead and the assigners salesperson. They will confirm the best time and date for the current or potential client to interact with a company representative.
Using profiled and targeted data lists os specefic companies or market sectors that have a real need for your products or services, NPCC's experienced outbound teams will call your potential customers to make qualified appointments for your sales teams.

Telemarketing or telephone marketing is a communication strategy wich consists in contacting potential customers by phone or mobile to offer them services, products or promotions. Different companies leverage telemarketing throught a contact center. Outbound telemarketing is when customers potential prospects are contacted at random thanks to a call list or call registry.

Often lumped in with telemarketing, telesales has a different end goal in mind-to close the sale. Sales agents usually take over where the role of telemarketers ends. They have to be patient and persuasive, both for pursing qualified leads and then converting them into sales.